Onboarding With CRISP MD

Getting Started with CRISP

Welcome to CRISP Onboarding. Below you will find information regarding the CRISP onboarding process, as well as documentation regarding the process and reference materials.

The process varies for each organization and individual based on factors such as type, size, and technology needs. CRISP provides dedicated Account Managers who will guide you through the entire onboarding process, helping you access the right applications and services for your needs. Please review the below information to ensure proper preparation for your onboarding process.

Before You Start

It is helpful to consider what your needs are before initiating your onboarding with CRISP. Depending on your purpose for accessing CRISP's tools, your specific onboarding process will differ.

First, determine if you intend to gain clinical access to CRISP's tools, or if you are interested in connecting to the Prescription Drug Monitoring Program (PDMP) through CRISP. The steps for getting connected to CRISP through PDMP are outlined below.

If you are seeking clinical access, you'll need to provide different, specific information during the onboarding process depending on whether you're onboarding as an individual or an organization. Using the tabs on the right, determine which of these categories you align with and prepare the necessary information listed under your tab before continuing to the steps for clinical access onboarding outlined below.

For Individuals

For Organizations

Connecting to CRISP PDMP Data

If you are a user looking to connect with CRISP for the Prescription Drug Monitoring Program (PDMP), click here to register. After filling out the necessary information, you will receive an email with a PDMP confirmation code. Once you complete your registration, you will have access to the CRISP Portal.

Steps For Clinical Access

Step One: Reach out to CRISP

Prepare the necessary information outlined above, then call CRISP’s support line at 877-952-7477. A support agent will take down your details and create an onboarding ticket for the CRISP Account Managers to review and follow up with you.

Step Two: Connect with Your Account Manager

Once you provide basic information, CRISP Account Managers will reach out to you to guide you through the next steps of the technical onboarding process, ensuring everything is set up correctly for you to get the most out of CRISP. If you encounter any issues, your dedicated Account Manager will be there to help you throughout the process and resolve any challenges that may arise.

Step Three: Discuss Data and Sign Documents

During the onboarding process, you will need to determine data sharing needs. Based on your eligibility and data needs your Account Manager will assist you in deciding which data you will share and what data you will have access to. During this step, you will also complete several forms with the help of your Account Manager, including:

Participation Agreement (PA)
Notice of Privacy Practices (NPP)
Substance Abuse Attestation (SUD)
LabCorp & Quest Feed Forms
Patient Panel Submission

Step Four: You Are Connected

Once onboarding is complete, you will be able to access the CRISP services and solutions configured with your Account Manager. For documentation designed to enhance your use and understanding of CRISP tools, visit the User Guides and Fact Sheets webpages. For more in-depth information on any application or service, navigate to the designated webpage in the main menu at the top of the page.

Our goal at CRISP is to help support the healthcare community through secure data sharing, and we would love to hear from you about your data needs.

Your Account Manager is a resource for you should you experience any issues or have any questions. CRISP Support is also available 24/7 at Support@crisphealth.org or 877-952-7477.